Island Transit Go!4.3.16 - App Store

General Riders:
Island Transit GO! Fare Free On Demand Service
Request a ride easily using the app, website, or by phone, and we’ll pick you up and drop you off at marked stop locations within the service area.
Flexible trip management, convenient trip details, and simple to use. Book same day service, two-weeks prior to requested appointment, day before, and re-occurring appointments.
For same day service - riders must provide at least two hours’ notice for pick-up (last reservation is 4pm for same day). Service is available 8am to 6pm.
Paratransit:
Island Transit GO! Fare Free On Demand Service
Flexible trip management, convenient trip details, and simple to use. Book same day service, two-weeks prior to requested appointment, day before, and re-occurring appointments.
For same day service - riders must provide at least two hours’ notice for pick-up (last reservation is 4pm for same day). Service is available 8am to 6pm.
Paratransit riders are encouraged to schedule the day before. Same day service is not guaranteed.
Please note that riders must be approved prior to accessing this service - this requires an application process.
Paratransit riders will be allowed to schedule a drop off and pick up outside the Zone 3 parameters.
NASWI:
Island Transit GO! Fare Free On Demand Service for NAS Whidbey Island
Island Transit’s NASWI on-demand service is transportation when and where you need it. We provide Navy personnel with a flexible and convenient transportation option to and from NASWI Ault Field.
Service is from 5am to 8am and 3pm to 6pm.
Base personnel access only - must have DOD clearance and ID.
Pick up and drop off at specified locations on map only.

Version History Bug fixes and Improvements:
- Resolved issue where, when a client has a self-service account with address allowed set to no, the client was able to book a trip using POI addresses from their client profile and recently used addresses from recent trips they have taken.
- Resolved issue where rating a trip was not returning the user to the Past Trips screen.
- Resolved issue where screen titles were not always displayed at the top of the screen.
- Resolved issue where the log out button returned the user to the home page instead of logging out as expected.
- Resolved issue where deep linking failed if app was not already installed. 4.3.16 09/12/2025 Enhancements and Bug Fixes:
- Resolved issue where an error was displayed when when commas exist in the middle of street names.
- Updated Braintree SDK to 5.27+ & BraintreeDropIn SDK to 9.14.
- Updated messaging displayed when the app cannot reach the server to be more user-friendly. 4.3.14 06/26/2025 Bug fixes and improvements:
⁃ Updated the Terms of Service functionality to disable the “I agree” button until users have fully scrolled through the ToS.
⁃ Resolved issue that caused app to crash when adding or deleting a credit card, or when paying with a credit card during trip booking.
⁃ Improved usability of the device list display so that all mobility aid device options are displayed on one screen.
⁃ Resolved issue where dismissing the location permission alert sent eh user back to the Booking screen.
⁃ Resolved issue where an error message was periodically presented upon a user opening the app, causing the user to be unable to access their profile.
⁃ Updated app so that is available in portrait mode only. 4.3.12 04/07/2025 Bug fixes and improvements:
- Added the ability to quickly book a trip via a “Book Now” button.
- Resolved issues with booking trips at certain times, as well as with the minimum advance booking time not being returned to the mobile apps in any Mobile APIs.
- Resolved issue where app was crashing when opening the map during trip booking.
- Improved error message displayed when a rider attempts to book a trip to a location their agency disallows.
- Updated frameworks to support Apple Silicon.
- Added the ability to book a trip using deeplink attributes. 4.3.10 12/10/2024 Bug fixes and improvements:
• Resolved issues with 'locate on map' within the App for iOS.
• Unlinked the Masabi API to ensure compliance with new Apple App Store requirements.
• Updated system alert to ask the user to allow notifications after initial login. 4.3.9 08/09/2024 The logo and app icon have been updated. 4.3.8 05/22/2024 Bug Fix:
Resolved issue with biometric login where info was not being updated upon login. 4.3.7 03/12/2024 Enhancements:
OS14 will no longer be supported. Existing OS14 users can continue to use the app, but it will not be available to new users who are on OS14.
Automated the upload of dSym files to Firebase to insure that all iOS apps automatically notified Ecolane of crashes in production.

Bug Fixes:
We resolved usability issues affecting riders using voice over and zoom were shown oerlapping buttons.
We resolved a usability issue preventing riders using Voice Access from selecting the agency during the login process within the application. 4.3.6 11/02/2023 Bug Fixes on the login page. 4.3.5 07/24/2023 Bug fixes:
• Updated the password field to display the Show/Hide button immediately upon page load.
• Resolved issue on Itinerary screen where clicking the exit button does not exit trip booking.
• Resolved issue where recently book trips do not display after clicking the back button during a return trip booking attempt.
• Resolved issue where app was logging user out after user closed then reopened the app.

Enhancements:
• Added ability to login using biometric options, based on user's device settings.
• Implemented autofill to reduce the amount of typing required for users. 4.3.4 07/20/2023 4.3.3 02/07/2023